Returns Policy


Please note:

Please choose wisely. Goods cannot be returned or exchange if the customer has simply changed their mind.
All return enquiries must be directed to the Retailer where your purchase was made.


Having an issue with your Sewing machine?

Please contact your Retailer for assistance with any technical issues and/or warranty claims on our Machines.

Needles, light bulbs, belts, knives, and loopers are not covered by the warranty.

Please note: You must show proof of purchase for any warranty claim.